Frequently Asked Questions
Everything you need to know about our premium fashion hardware and accessories.
What materials are used in DMS Fasteners products?
We use high-grade stainless steel, solid brass, and zinc alloys to ensure durability and a luxury finish for all our fashion fasteners and hardware.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
Do you offer bulk discounts for fashion designers and manufacturers?
Yes, we provide tiered pricing for bulk orders. Please contact our wholesale department with your business details to receive a custom quote.
What is your return policy for hardware and fasteners?
We accept returns on unused and unopened items within 30 days of delivery. Please note that custom-plated or engraved items are final sale.
Are your products rust-resistant for use on outerwear?
Absolutely. Our fasteners are treated with specialized anti-corrosion coatings, making them ideal for high-end outerwear, leather goods, and accessories.
Can I request a custom finish for my brand?
We offer custom PVD coating and electroplating in various finishes like matte black, rose gold, and antique brass for orders meeting our minimum quantity requirements.